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Future-ready BPOs: Transforming Agent & Customer Experience

Photo Credit: 123RF.com

Photo Credit: 123RF.com

The Business Process Outsourcing (BPO) sector is experiencing rapid growth with revenue forecasts indicating a combined annual growth rate of 9.51% from 2022 onwards in India alone. This expansion is expected to result in a market size of US$7.41bn by 202

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